Suggested Headsets

TTEC Headset Purchase Information

As a TTEC @Home Associate, you are required to have a compatible USB headset and to successfully complete system compatibility as part of the selection and hiring process. TTEC has identified compatible headsets that are listed in the document below.

Due to wide variations in agent system hardware and configurations TTEC cannot guarantee that a headset model will work with every system; however these models have been tested as working with most PC systems. Availability of models and pricing may vary based on the retailer.

These headsets outlined below may be purchased in-store or online. If you purchase a headset, please remember to keep your receipt until you have successfully completed Employee Readiness Testing.

For your convenience some of these products are available via the Staples Advantage process, where you are offered corporate discounts, next day delivery and no shipping charges. Please ensure you go through the proper registration process to get the benefits. This process takes from 3 to 5 business days, please make sure to allow for this and shipping times when choosing this option

Plantronics Audio 655 USB DSP

Plantronics DA55/DA70 & HW261N
plantronics DA55-DA70-HW261N

Plantronics DA80 & HW520

Plantronics C320

Logitech USB Headset Mono H650e

Logitech USB Headset Stereo H650e

Logitech USB Headset H570e Mono

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