System Readiness Test

The system readiness test will check for applicant eligibility and compatible software.

Make sure that you have:

  • Your Applicant Username. (i.e: WB1234567), If you are a new hire.
  • Your Username and Domain, if you are an existing employee.

(This information was included in your email)

Download the TeleTech Installer Application before you begin the URT process.

  • This will install all of the required TeleTech software needed to access the platform.
  • Click on the ‘Download’ link above to install the application.
  • You will still require an approved and updated Anti-Virus, Anti Spyware and Firewall installed.
  • Once you have completed the download, close all your internet browser windows.
  • Click on the ‘Run’ button and select ‘Yes’/’OK’ until all the applications are installed.
  • Once the installations are completed, your web browser will automatically navigate to the Endpoint Compliance Scanner (Step 3).


  1. After clicking on the download button, look in the yellow ribbon and click on the Run button.
    Internet Explorer Ribon
  2. You may get a message from User Account Control (UAC), click on the Yes button to allow it. Next, click on the Yes button.
    Acept the User Account Control Prompt
  3. Click on the Next button to continue.
    Click Next to continue
  4. Accept the License Agreement by checking I accept the terms of the License Agreement and click on the Next button to continue:
    Accept the License Agreement
  5. Click on the Next button to install all the applications
    Next to install the applications
  6. Click on the Install button to start installing the Teletech applications, you will be asked to close all Internet Explorer Windows.
    Click on Install
  7. Please wait until the installation process finishes.
    Install progress
  8. The defender Fixer will pop up, click on the Import button to add the Windows Defender Exceptions. When done, click on the x button at the top to close the window.
    Windows Defender Exceptions
  9. Fill it  with your User Name and Domain.
    Username and Domain
  10. To complete the installation and start the system test click on the Finish button.
    Start System Test

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