TTEC Headset Purchase Information As a TTEC @Home Associate, you are required to have a compatible USB headset and to successfully complete system compatibility as part of the selection and hiring process. TTEC has identified compatible headsets that are listed in the document below. Due to wide variations in agent system hardware and configurations TTEC…
If you completed these steps, you are ready for your TCI experience.
Purpose The aim of these documents is to give the basic guidelines to register, set up password, access, how to navigate and purchase of your USB drive and Headset needed for At Home Agents. To make purchases using TTEC’s specially-discounted pricing for your home office needs, you will need to register for your own account…
A. Purpose The aim of this document is to give the basic guidelines to register, set up password and access to buy your USB drive and Headset needed for At Home Agents. To make purchases using TTEC’s specially-discounted pricing for your home office needs, you will need to register for your own account with StaplesAdvantage.com.…
A. Purpose The aim of this document is to give the basic guidelines on how to navigate and purchase of your USB drive and Headset needed for At Home Agents. To make purchases using TTEC’s specially-discounted pricing for your home office needs, you will need to register for your own account with StaplesAdvantage.com. B. How…
A. Purpose On January 31st, 2019 10pm MT, Workbooth will start warning to update the version. This needs to be completed before February 5th, 2019 10pm MT, otherwise you won’t be able to access Workbooth. B. Enforcing via ESOD We will be scanning users’ systems to see if they have latest version or not. CheckPoint…
Workbooth installs some software on your system during the loading process which is required to work in Workbooth. To remove all of the components manually, follow these steps: AudioURTSetup ISASetup LaunchSipSetup LaunchVDISetup ProjMsgSetup Workbooth_SIP_Win32_3.5.5.54_73858 URTExpressSetup VMware-Horizon-View-Client-x86-3.1.0-2085634 or VMware-Horizon-View-Client-x86_64-3.1.0-2085634o WBLauncherSetup Do any of these… Double-click on the saved installed files (if they were saved to your system). Access…
Click on this link to download VMWare Horizon Client: After clicking on the download button, look in the yellow ribbon and click on the Run button. You may get a message from User Account Control (UAC), click on the Yes button to allow it. Next, click on the Yes button. To agree to the Privacy…
If you have an error message, such as: No VMware available Unauthorized Any other error message Do the following: Close the VMware . Wait a moment. Try VMware Auto again. If you get an error message, then: Close VMware again. Wait a moment. Try VMware manual. Username: Your NT Login [a] Password: Your NT Password [b]…
A. Installing CXone softphone After clicking on the download button, look in the yellow ribbon and click on the Run button. On the Welcome screen, click on the Next button. Check the box to accept the terms in the License Agreement. Then, click on the Next button. Click on the Install button. If you have the User…