To remove it, follow these steps: Go to ►Accounts ►your account ►Edit Account. Buddy icon set in your account, please remove it. Click on the Remove button [1}. Next, uncheck Use the buddy icon for this account [2]. Lastly, click Save.
Manual launch steps If you see the VMware tile without a red dot , then it is for launching the application manually. Click on the VMware Horizon Client tile to launch the application. If you have the vdi7-ge.teletech.com button, click on it to launch it. Click the Pool button (it has the name of your Project).…
Accessing the Go to Work Application To begin each work day, you start your computer and log in using your TTEC credentials. Before performing any work-related tasks, you must first punch in to begin your work day. This ensures TTEC pays you for all worktime-qualifying tasks required for you to perform your job. Click…
TTEC Headset Purchase Information As a TTEC @Home Associate, you are required to have a compatible USB headset and to successfully complete system compatibility as part of the selection and hiring process. TTEC has identified compatible headsets that are listed in the document below. Due to wide variations in agent system hardware and configurations TTEC…
If you completed these steps, you are ready for your TCI experience.
A. Kingston Solid State Drive + Sabrent SSD USB Adapter See how to assemble your SSD and the USB adapter. You don’t need to format your SSD at this time. Connect the adapter to the SSD. Ensure that is tightly connected. Now, insert the USB connector to your computer. B. Kingston Solid State Drive…
A. Purpose On January 31st, 2019 10pm MT, Workbooth will start warning to update the version. This needs to be completed before February 5th, 2019 10pm MT, otherwise you won’t be able to access Workbooth. B. Enforcing via ESOD We will be scanning users’ systems to see if they have latest version or not. CheckPoint…
Workbooth installs some software on your system during the loading process which is required to work in Workbooth. To remove all of the components manually, follow these steps: AudioURTSetup ISASetup LaunchSipSetup LaunchVDISetup ProjMsgSetup Workbooth_SIP_Win32_3.5.5.54_73858 URTExpressSetup VMware-Horizon-View-Client-x86-3.1.0-2085634 or VMware-Horizon-View-Client-x86_64-3.1.0-2085634o WBLauncherSetup Do any of these… Double-click on the saved installed files (if they were saved to your system). Access…
How to log in and configure Humanify Scenario A. First time you ever open Google Chrome Browser. When you open the Google Chrome browser, notice that on the upper right corner you have this icon in yellow. Click on it and select New extension added (Agent Desktop Chrome Extension). Next, click on Enable Extension…
Click on this link to download VMWare Horizon Client: After clicking on the download button, look in the yellow ribbon and click on the Run button. You may get a message from User Account Control (UAC), click on the Yes button to allow it. Next, click on the Yes button. To agree to the Privacy…