5 articles Applicants

If your system does not meet the minimum requirements or work correctly with TeleTech systems, we may recommend that you purchase additional equipment. Our technical group will attempt to recommend other solutions prior to suggesting a piece of hardware be purchased. In the event that additional hardware is required, purchasing the equipment will be the…

Click on the Download ISA button to install and launch the Initial System Assessment (ISA). At the bottom of the Internet Explorer window, you may see the yellow ribbon, click on the Run button. The application will download and open, click on the Next button. Click I Agree. Click Next. Click on the Install button.…

The system readiness test will check for applicant eligibility and compatible software. Download the TeleTech Installer Application before you begin the URT process. This will install all of the required TeleTech software needed to access the platform. Click on the ‘Download’ link above to install the application. You will still require an approved and updated…

TeleTech Headset Purchase Information As a TeleTech @Home Associate, you are required to have a compatible USB headset and to successfully complete system compatibility as part of the selection and hiring process. TeleTech has identified compatible headset that are listed in the document below. Due to wide variations in agent system hardware and configurations TeleTech…