Your equipment must meet the minimum requirements to pass our Initial System Assessment and work correctly with Workbooth. If you do not pass, our technical group will attempt to recommend solutions. However, you may need to purchase additional equipment. If so, the purchase will be your responsibility. If you have general questions, please visit the…
A. Installing Initial System Assessment Click on the Download ISA button to install and launch the Initial System Assessment (ISA). After clicking on the download button, look at the bottom of the window and when it finishes downloading, click on the ISASetup.exe file to begin the installation. You may get a message from User Account Control (UAC), click on the Yes button to allow it.…
TTEC Headset Purchase Information As a TTEC @Home Associate, you are required to have a compatible USB headset and to successfully complete system compatibility as part of the selection and hiring process. TTEC has identified compatible headsets that are listed in the document below. Due to wide variations in agent system hardware and configurations TTEC…
Memory Upgrade your Memory RAM CPU (Cores, logical processor or speed) Changing the CPU (processor) on a computer might not be easy or even possible depending on your computer model. You may need to use a different computer to try and pass the test. You can verify this information on How to check your CPU…