13 articles @Home 3.0

TT2Go Installer

A. Purpose Please follow up this mandatory steps before Tech Check-In (TCI). You are required to attend with a USB/SSD drive prepared with the following steps. This document will guide you to download, install and configure the USB/SSD drive with the TeleTech® Windows to Go Operating System (TT2Go). B. Before you begin To have the USB/SSD…

Set up Multi-Factor Authentication (MFA)

Purpose To set up your first and second authentication methods using the website: myapps.microsoft.com. Video Methods Open the browser and go to the website: myapps.microsoft.com. Type in you email address using this format: first.last@ttec.com. Then, click Next. Taking you to your organization’s sign-in page… On the next screen, ensure that your email address is correct,…

Changing your Multi-Factor Authentication (MFA) method

Go to the website myapps.microsoft.com. Select your Account (e.g. first.last@ttec.com). You will be re-directed to the TTEC’s sign in page. Sign in with your organizational account and password. Click on your name or avatar (top right corner). Then, click on the Profile menu. From Manage account, click on the Edit security info menu. Here, you will enter…