17 articles Common Tasks

VMWare Auto-vdi7

Use only the red-dotted VMware icon to connect to vdi7. Enter the following credentials: Username: your OracleID [a]. Password: NT-Password [b]. Domain should be auto populated [c]. Click on the Login button.   Double-click the assigned Desktop Pool for your project. After double-clicking it, you will be logged in to the Windows 10 Desktop. Click…

Run Windows Update

Windows 10 (TT2Go) Follow these steps to check for Windows Updates Click on the Start menu and select Settings. Click on Update & security. Click on Check for updates. The process initially downloads the Microsoft update, please note that the status shows “Downloading – ” and a progress shown in a percentage until it reaches…

Creating Belarc System Information Report

To better understand the components of your system, please complete the steps below to gather a System Information report and have it sent back to us. Click on this link: http://www.belarc.com/free_download.html Click on Click Here to Download your free copy of Belarc Advisor. Save it to your Desktop. When the download is done, double-click advisor.exe from your…

Page can’t be displayed when logging into Workbooth

There are some basic steps to resolve some problems associated with logging into Workbooth. These steps should be attempted before you contact ASD for assistance. An example, can be the error: This page can’t be displayed. In Internet Explorer, click the gear  icon or Tools menu, then click on Internet options. Under Browsing history, click…

Clear your internet browser

There are some basic steps to resolve most problems associated with logging into WorkBooth. These steps should be attempted before you contact ASD for assistance. This does not include problems due to credentials or password related problems. In Internet Explorer, click the gear icon or Tools menu, then click on Internet options. Under Browsing history,…

WorkBooth Cleanup

For GENERAL issues you only need to download and run the WBCleanup.exe file. Click on this link to resolve the issue: Download WorkBooth Cleanup Right-click on WBCleanup.exe file and on the menu, click on Run as administrator. A window will appear, accept the prompts and wait for the window to close by itself. And lastly, connect…