What is Tech Check-in (TCI)?

TCI is the process in which agents call into a meeting with ASD on booting up and testing TTEC systems and tools.

After completing pre-TCI requirements, agents must contact ASD to complete all TCI Requirements.

  • Computer/USB check.
  • Boot TTEC2Go stick.
  • Log in to TTEC systems/tools.
  • Boot to regular desktop.
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