Why is ‘This Program Not Allowed’ in WorkBooth?

If you experience this error message in Secure Workspace:

This program is not allowed

While the requested application is permitted by your security policy, other processes connected with the application are not. This may result in program instability.
File: (name of program)

It means that you have software running on your PC that is not permitted to run inside WorkBooth. In some cases, this error can be ignored. To attempt to resolve this error message:

  1. If you can close the message and continue working, then simply ignore it.
  2. Update your Antivirus and Antispyware rules.
  3. Scan your PC for viruses and Spyware.
  4. Request Technical Assistance from ASD (At Home Service Desk) and provide as many details as possible
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