Set up Multi-Factor Authentication (MFA)

Purpose

To set up your first and second authentication methods using the website: myapps.microsoft.com.

Video


Methods

You need to set up two methods for authentication.

  1. Open the browser and go to the website: myapps.microsoft.com.
  2. Type in you email address using this format: first.last@ttec.com. Then, click Next.
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  3. Taking you to your organization’s sign-in page…
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  4. On the next screen, ensure that your email address is correct, type your TTEC system password (or NT password) and click Sign in.
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  5. Click Yes.
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  6. Now, to simplify your daily access to Workbooth, let’s set up your security information. Click on the Choose security info link.
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  7. Change the first and second methods but in this order:
    • Second method. Select Security questions.
    • First method. Select Phone.
    • Click Close.
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  8. Next step is to set up your phone number. Click on the Set up button.
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  9. Setting up your phone:
    • Select your country.
    • Enter your phone number (smartphone).
    • Select Text me a code.
    • Click Next.
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  10. To verify your phone, you will be receiving a code to your mobile phone. Enter the number and click Done.
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  11. Now, to set up your Security questions. Click on the Set up button.
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  12. Setting up Security Questions:
    • Select 3 of the available questions.
    • Type their respective answers.
    • Click Done.
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  13. You have properly set the Phone and Security Questions!. Click Done.
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  14. And lastly, click on your name and sign out. You can close the window browser.
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Eduardo has written 63 articles

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