To better understand the components of your system, please complete the steps below to gather a System Information report and have it sent back to us.
- Click on this link: http://www.belarc.com/free_download.html
- Click on Click Here to Download your free copy of Belarc Advisor.
- Save it to your Desktop.
- When the download is done, double-click advisor.exe from your desktop to install the Belarc Advisor
- Agree to the terms and then continue through the installation.
- When asked to check for New Advisor security definitions, select No.
- When the report opens in your browser, click on File > Save As and save it to your desktop and rename it to your FirstnameLastname (Ex: johnsmith.html).