Enable or Disable Wireless

I M P O R T A N T : As a requirement of employment with TTEC AtHome, you are expected to use a wired connection and Wi-Fi must be disabled (turned off). Ensure WI-FI is disabled before you start the login process, specifically before launching the Go To Work application anytime you access the Teletech Network or WorkBooth Application.

There are several ways on how to disable/enable the wireless adapter from a laptop:

A. Using the laptop’s WiFi button

Some laptops have an On/Off button or switch for the WiFi device, like the button shown below. It is usually found on the front of the laptop or just above the keyboard. Find the button or switch and make sure it is disabled. When disabled, the button should not be illuminated or illuminated as orange or red, or the switch should be in the ‘Off’ position.

B. Using the FN and Function Key Combination

Some laptops enable and disable WiFi by holding the ‘FN’ key and one of the function keys (ie. F1-F12). Refer to the guide that came with your laptop for more specific instructions.

C. Enable airplane mode

To turn on/off Airplane Mode in TT2Go or Windows 10 follow these steps:

  1. Click on the Notification icon.
  2. Click on the Airplane mode button to turn it on or off.

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