I’ve changed PCs and can’t login

Certificates can only be downloaded once.

They may be installed multiple times on multiple PCs if saved.

  • If you have changed your PC, you will need to install your Certificate on the other PC.
  • If you have saved your Certificate, you can simply transfer it to the other PC and install it again.
  • If you didn’t save the Certificate, you will need to request a new one.


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