ASD is available 24×7 to support you; however this Self-Help section can help you resolve the most common issues and will guide you step by step through the process.
Please check these articles before contacting ASD.
For Associates like you, these are the most common issues you can resolve:
It is very important that you log out from VMware properly to prevent issues when you log in again. Please follow these steps:
- TTEC@Home: 3.0 Daily Startup and Shutdown Procedures.
- TTECU Course/Video: TTEC AtHome: Starting and Ending Your Work Day! (You might be prompted to sign in).
How do I build my drive? What are the TCI pre-requirements? What do I need to do before my first day of work?
- How do I build my drive?
Read this page: TT2Go @Home 3.0 – Installing the USB Drive (for Windows 10).
- What are the TCI pre-requirements?
Read this page: What to do before my first day with TTEC.
I still need help as I wasn’t able to resolve the issue.
Please click on the Chat button located on the upper right corner of the window .